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Gross Merchandise Value (GMV) is your total sales revenue before discounts, returns, or taxes.
Base GMV is the average GMV of your store over the last 3 months. Based on this, we assign you to a plan with the most suitable GMV limit. The calculation is done using your store orders. Click this guide to see details on how orders are counted.
The final sales volumes are converted to USD based on Shopify’s exchange rates for consistency.
If it exceeds your current plan’s GMV limit, an overage fee of $2 per additional $1,000 in exceeded GMV (calculated as New Base GMV – Current GMV Limit) will apply.
You can upgrade to a plan with a higher GMV limit or advanced feature package to avoid overage fees if you expect your sales to continue growing.
Our pricing is based on your GMV, not on the number of products in your store. So having many products won’t increase your plan cost.
No, you won't. Right after you subscribe to a plan successfully, our app will be working smoothly back with all of your previous data.
Yes, absolutely. You can change your plan at any time. However, please note that you cannot downgrade to a plan with a GMV limit lower than your current Base GMV.
No, we do not currently support that. At this time, we only support monthly payments, and Shopify is in charge of the payment process, not us.
We apologize for the inconvenience, but we currently have no control over the subscription or payment of a merchant. The payment process is managed by Shopify. If you need further assistance, please contact the Shopify support team.
