After 2 years of interruption due to the global pandemic, Shopify Meetup has been back to Vietnam. As a warm-up for Shopify Unite event series, Shopify Partners and App Developers in South East Asia had a community meetup in Hanoi, Vietnam on September 8th, 2022. The main theme of this year was how Shopify app and theme providers build, nurture and develop partnerships in Shopify Partner Ecosystem.
It was a great honor for Boost Commerce to co-host the event with PageFly and Secomapp. During the two days of the Shopify Community Meetup, we shared a lot of interesting activities, inspiring lessons, and even more partnership opportunities to prepare for the upcoming BFCM season.
Pre-event Office Tour
One day before the main event on September 7th, we had the opportunity to stop by the workplaces of excellent Shopify Partners and App Developers in Hanoi.
Many thanks to Secomapp, WizzCommerce, PageFly, BSS Commerce, LitCommerce, and Avada for welcoming us into their workspace.
Meetup Day With Precious Talks
Autumn is just around the corner in Hanoi these days. Instead of the scorching heat of the summer, the weather was comfortable. Because of the heavy rain in the morning, we decided to kick-start the event later than scheduled to make sure everyone had arrived and to have more time for small chit-chat. It was such a long time since Shopify team in Vietnam and South East Asia met each other in person!
Last-minute checkup before the event started.
Some mingling and networking moments before the event officially started.
After the welcoming speech from the organizers, the stage was left to Wilson Ho - Technical Integration Partnerships of Shopify with a presentation about Why Shopify and DTC is the trend now.
Direct-to-customer is gaining popularity thanks to advancements in technology. To harness and make profits from this trend, Shopify is a one-stop shop for all needs. The leading multi-channel commerce platform offers:
- A holistic ecosystem with a substantial and ever-growing number of apps available
- Tailor-made solutions to the needs of merchants
- The personalized shopping experience for online customers
- Ease of use for merchants to build their brand.
Next on the stage was a collab between Lucy Nguyen - CMO of Secomapp and Tony Bui - Growth Affiliate Manager / Co-founder of PageFly on a sharing session about How to measure the performance from co-marketing activities. Both Secomapp and PageFly are very successful app developers with more than 5 years of experience.
The two leaders pointed out some common mistakes in setting up tracking tools, goals and suggested a wide variety of partnership activities for each partner segment. Segmentation is the first step to having effective and measurable co-marketing activities.
Continuing with the partnership theme, Tri Nguyen - Co-founder of Boost Commerce, the company behind the Product Filter & Search app, got on the stage and shared about How to promote a partner program - Lessons learned from Boost.
Boost team focused on 2 points:
- How to convert users into promoters
- How to build sustainable relationships
Our strategy has helped us grow over 300% of our partner network and raise 104% of revenue from partners within 5 months.
A glance at some simple yet effective steps to convert users to promoters at Boost.
After that, the spotlight was on Xavier Lee - Co-founder of Jumpstart Commerce, a highly rated Shopify Plus partner in Asia. He explained the Criteria to choose a trusted Shopify partner for the merchant's solution from a Shopify agency's side.
Although this was a sharing from an agency's perspective, it is of great help to individual merchants when it comes to choosing a third-party app solution. Some criteria Xavier mentioned were:
- Performance: scalability and speed
- Features: up-to-date and meet merchants' needs
- Support: good response time with personalized solutions.
Then, we welcomed Karishma Singh with the presentation about How Partnership between apps helps in scaling mutually - Strategies & Co Marketing Activities that Wiser follows. Karishma is Merchant Success Manager of Wiser - an AI-powered product recommendation app with 3,000+ users.
Like other teams, Wiser segments their partners to have straight-to-the-point collaboration activities. Their incentive policies are diverse with both monetary and non-monetary terms.
Later, the founder of RoarTheme - Peter Dinh - joined us on the stage and shared the Founder’s story- RoarTheme Shopify Theme Partner.
To get approved on Shopify Theme Store, RoarTheme had to submit several times due to the strict requirements and the Online Store 2.0 updates. Still, Peter and his team have made it and become the first Asian team to get approved on the Theme Store. Congrats Peter and RoarTheme ️🎉️🎉.
To finalize the main event, Esther Soo - Partnership Manager from Dotdigital, a cross-channel marketing automation platform, presented us with a topic about Transforming your customer data and insights into exceptional customer experiences.
In her presentation, Esther showed us 4 stages of customer retention from capturing valuable data to keeping the journey going, then personalizing content, and finally amplifying the reach.
“Data-driven practices mean better results and more sustainable growth” - Esther Soo - Partnership Manager from Dotdigital.
The Q&A Panel Discussion came next with some follow-up questions from the participants and more interesting answers and sharings from our dear presenters.
A Memorable Lunch With Vietnamese Specialties
The Q&A session ended at noon so all the guests had lunch together at PageFly's office. We had many Vietnamese specialty dishes such as Vietnamese summer rolls, bánh tôm (crispy batter-fried shrimp), and bánh chưng (a traditional dish made with glutinous rice, mung beans, and pork).
See You Next Time!
This year's community meetup in Hanoi, Vietnam brought a good chance for all teams to get to know each other and strengthen our partnership. Besides organizing teams with PageFly, Boost Commerce, and Secomapp, we would like to send sincere thanks to the sponsors: BSS Commerce and Avada as exclusive sponsors and Wiser together with Dotdigital as standard sponsors.
As we are getting accustomed to the New Normal after the COVID-19 pandemic, Boost hope to have more opportunities to catch up with partners and agencies around the globe in the very near future. Don't hesitate to connect with us via email at firstname.lastname@example.org or our social channels Facebook, Twitter, Linkedin, and Youtube for co-marketing or partnership activities.